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WHY OUTSOURCE
You Already Know That It Reduces Your Costs…
With our help though, and some change in your organisation, offshore outsourcing can do a lot more.
INCREASE YOUR FLEXIBILITY
Like all lawyers you struggle with the relationship between the amount of work you have to do and the people you have to do it. Do you dread the seasonal peaks in work and seasonal drops in capacity in the holiday season? Asking people to work harder and longer can only go some way to keeping clients happy and too busy a practice can compromise the reputation for client service that is so valuable in today’s market.
REDUCE WORK PRESSURE
Staff under pressure can cut corners and make mistakes which will have expensive consequences in both money and reputation. Outsourcing, along with innovative approaches to employment, can be used very effectively to match capacity to demand. The outcome is rising levels of client service, happier staff, a better claims record and reduced PI premiums.
CATER TO AN INCREASINGLY DEMANDING CLIENT BASE
Increasingly clients want to interact with you on their terms and on their timescales. Often this does not fit with the traditional practice hours leading to a missed opportunity to gain ever higher levels of client satisfaction and those crucial recommendations to friends, family and contacts.
Offshore outsourcing allows you to react cost effectively to those demands for service out of traditional office hours due to differences in international time zones.