SUCCESS FACTORS

We have found that there are 10 different factors that contribute towards successful strategy

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• Work hard on the implementation of standardised processes

• Look for business benefits beyond cost savings in the business case

• Consider the service provider to be a strategic partner

• Set the direction of the BPO relationships with users of the services rather than senior management

• Proactively refine the objectives of the partnership as the relationship matures

• Productively resolve conflicts rather than use a hard contractual approach

• Ensure that data security is assured from day one

• Identify ways to use data and analytics from services to capture additional benefits

• Successfully plan and execute change management.

• Have the ambition and passion to grow and evolve.

At Sirius Legal, we will work with you to develop these factors. It is likely that you already have the ambition and passion to grow and evolve, but a successful strategy requires more than sheer determination – indeed, it requires expert input.

And that’s where we excel.